Home > Help
Help Center

Why Choose TimDeals.com
  • Secure Payment
  • We support Paypal for all items, one of the safest and most convenient payment methods. With Paypal, the safeness of Payment will be always guaranteed.

  • Rigorous Quality Control Inspections Before Delivery
  • We want you to love our products as much as we do. All items we ship have successfully passed our rigorous Quality Control inspections. If, any unlikely situation happen, our warranties ensure you have a fantastic shopping experience and make your every single purchase 100% rish-free each time while you shop at TimDeals.com.

  • Delivery Guarantee
  • Normally the delivery time takes about 5-25 days to deliver to the customers for most countries and regions. For Brazil, Russia and Africa countries, it usually takes 30 days or a bit more.
  • In order to ensure the customers to shop with confidence and risk-free, if your order can't be delivered within a promised date, you can apply for a refund.
  • After you place order, we will ship out your items as soon as possible and we will use superior and reliable shipping companies to ship. However many factors may affect the delivery time, such as weather, seasonal holidays, peak transportation and custom clearance. If you haven't received your order for a long time, suggest to track it and check with local post office or contact supplier before you apply for a refund.

  • 30-day Unconditional Return & Refund Guarantee
  • For whatever reason you do not want your item within 30 days of receiving it, you may also contact us for a return and refund. Kindly note that in such cases the return shipping fee is the customers responsibility and is non-refundable. Items MUST be returned in their original packaging, unused in order to qualify for a product refund. For more details, please view our Return Policy.

  • One Year Repair Warranty
  • Unless otherwise noted on the product page, the default product warranty period is one year starting from the date you receive the goods, during which you are eligible for free repair. Any free repair needs to be confirmed with the manufacturer via Customer Service. Customers must pay the shipping fees for returning the item accordingly, while we will cover the shipping fees to send the repaired item back to the customer. If the buyer has damaged/misused the item(s), it will not be eligible for free repair, however customers can return it at their own cost and pay a fee for the repair. Return shipping fees will be the customers responsibility in such cases.

  • Lifetime Technical Support
  • Reliable, helpful and flexible, TimDeals offers basic technical support over the lifetime of your products. Buy with confidence and enjoy the support you deserve.